Return and Refund Policy

Return & Refund Policy

Our Commitment to Your Satisfaction

Easy Returns

We want you to love your LedisLuxe purchase. If you are not completely satisfied, you can initiate a return request within 7 days of delivery. Please ensure the product is unworn, unwashed, and in its original packaging with all tags intact.

How to Return

To initiate a return, please contact us via our official support channel or email us at support@ledisluxe.com with your order number. Our team will arrange a pickup from your location.

Refund Process

Once we receive and inspect your returned item, your refund will be processed within 5–7 business days. The amount will be credited back to your original payment method.

Non-Returnable Items

Please note that items purchased during clearance sales or personalized/customized products are not eligible for return or exchange unless they arrive damaged.

Important: For any damaged or defective products, please share an unboxing video within 24 hours of delivery for a seamless resolution.